Orders placed before 1pm will be next day delivery, The only items which are on 48hr delivery are the full macerator pumping stations.
Lead times will be slightly longer for anyone outside the UK.
Shipping charges as follows:
Pumps - charge £9.95
Taps - charge £6.95
Standard and small accessories - charge £6.95
Other upto £500.00 - charge £14.95
All large pumping stations & orders over £500.00 - FREE
The UK Distance Selling regulations provide you with a statutory right to change your mind and cancel your order for a period of time after the order has been placed. This period of time is known as the cooling-off period during which you have an unconditional right to cancel.
In the case of services, the cooling-off period normally ends seven working days after the day the order was made - or after written confirmation is received. In the case of goods, the cooling-off period normally ends seven working days after the day the goods are received.
If you cancel the whole of/part of your order within the cooling off period, you are entitled to a full refund, including delivery charges for any home delivery item. This does not apply to items personalised or made to your specification; audio/video recordings or software that you have unsealed; items that due to their nature cannot be returned.
To cancel your order, you must inform the supplier in writing by letter or email, of your decision to cancel.
Supplier address and contact details are provided on the purchase confirmation email.
When we chose the name for our company, we wanted something that captured what we do in clear, no-nonsense terms. And 'Basement and Drainage Systems' certainly does that. We have spent more than 50 years helping homeowners, contractors and property managers manage water flow in their homes in order to avoid costly, troublesome water damage or to overcome difficulties where gravity flow of wastewater to final point of discharge is not possible.
As a result of this wide-ranging experience, we are perfectly placed to advise you on appropriate solutions to the common problems that arise due to inadequate gravity drainage or conversion of a wet/damp basement/cellar to usable space.
But that's just part of the picture - we've seen first-hand how costly and frustrating it is to deal with water damage to a property, so we'll not only provide you with the very best water management solutions; we'll also provide you with all the support and advice you need during their implementation.
Operating out of our base in rural Cheshire, which features 6,000 square feet of warehouse space, we are the exclusive UK importer and distributor of Zoeller sewage pumping stations and pumps, Basement Systems Inc. products and Woodford's range of freezeless outside water taps. We are committed to helping each and every one of our customers choose the very best equipment for applications associated with their property.
Furthermore, we provide a comprehensive after-sale service to help you make the most of your new equipment.
We look forward to working with you to help you make better use of the basement / cellar space under your home, or to minimise the threat of water damage or to make life just that bit more comfortable by having a source of hot and cold water available outside (wash the dog, wash the car) without the risk of the tap freezing up.